HERE ARE THE FEW SIMPLE STEPS TO HAVING YOUR BLACK MOUNTAIN GALLERY JEWELRY PROFESSIONALLY CLEANED.

1. Determine the Replacement Value of your Black Mountain Jewelry (Using Our Website).
2. Purchase your Prepaid Return Postage & Insurance (Click to See Options).
3. Securely Package your jewelry for Shipping.
4. Mail your jewelry to be cleaned at your local US Post Office to:

Black Mountain Gallery
508 Meadowmont Village Circle
Chapel Hill NC 27517

Once we receive your shipment, we will:

1. Email you with confirmation of receipt.
2. Itemize your jewelry.
3. Straighten any bent or misshapen items.
4. Clean your Jewelry.
5. Advise you via email of any repair needs.
6. Email you your Tracking & Insurance Information.
6. Return your Jewelry to you.

PLEASE NOTE: This service is provided only for Black Mountain Gallery Jewelry. We Will Not clean or repair NON-Black Mountain Jewelry.

Also, Black Mountain Gallery will not be held responsible for and items that do not reach us or are delivered to us damage.

Likewise, Cleaned Jewelry is return to its owner via the US Postal Service (USPS). Any Claims of Loss or Damage are the sole responsibility of the USPS. according to the terms & condition set forth by the USPS (Click Here To Visit the USPS Website). Any Claims of Loss or Damage are to be conducted between the owner of the property and the USPS not with Black Mountain Gallery.

NEED HELP DETERMINING REPLACEMENT VALUES, SHIPPING PROCEDURES OR HAVE OTHER QUESTIONS?

Just Email us at:
9678101@bellsouth.net

DO YOU NEED YOUR ORDER RUSHED?
JUST CALL OR EMAIL US THE DATE YOU NEED YOUR ORDER READY TO PICK UP OR BE SHIPPED OUT.

Internet Orders & Questions:
9678101@bellsouth.net

Store Questions:
919.967.8101
blackgallery@bellsouth.net

WE'LL GET BACK TO YOU WITH A RUSH DUE DATE CONFIRMATION AS SOON AS POSSIBLE.

CHECK THE STATUS OF YOUR ORDER

By Clicking The Link Below
And Entering The Tracking Number
Previously Emailed to You:

CLICK HERE

Don't Know Your
Order or Tracking Number?

Email Us At:

9678101@bellsouth.net

Monday through Saturday
10:00 AM - 6:00 PM EST

Sunday: Closed

Black Mountain Gallery
508 Meadowmont Village Circle
Chapel Hill, NC 27517-7584

Click Here to get door to door directions at www.mapquest.com.

• ORDERS
• SPECIAL ORDERS
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• SIZING ISSUES
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• RUSH DATES
• CORRECTIONS
• COMPLAINTS

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